Privacy Policy

Legal foundations

• Article 6, LFPDPPP: Right to know what personal data is being processed, for what purposes, and to request correction, cancellation or opposition to processing.
• Articles 15 and 33, LFPDPPP: Obligation to inform data subjects through privacy notices about processing purposes, the data controller and ARCO rights.
• Article 16, LFPDPPP: Privacy notices must be available at all times to data subjects.

1. Data Controller

• Legal Name: Corporativo Mplat SA de CV
• Tax Address: Ave. Griselda Álvarez No. 123, Nuevo Salagua, Manzanillo, Colima CP 28869
• Email: joel@corpomplat.com
• Phone: 314 114 05 15

2. Personal Data We Collect

Depending on your relationship with us (client, supplier, web user or job applicant), we may collect:

• Identification and Contact Data: Full name, official ID, RFC, tax certificate, proof of address, tax compliance opinion (form 32-D), criminal background letter, driver's license, social security number, email and phone.
• Cargo and Logistics Data: Origin and destination addresses, recipient names, merchandise description, declared value and delivery signatures.
• Geolocation Data: Real-time tracking of transport units and cargo.
• Financial and Billing Data: Banking and tax data for invoice issuance.
• Web Navigation Data: IP address, cookies and visit analytics.

3. Processing Purposes

Required purposes:

• Transport service provision: management, scheduling, pickup, transit and delivery of goods.
• Billing and collections: issuance of tax receipts and payment management.
• Client communication: shipment status notifications and clarification support.
• Security and crime prevention: cargo security monitoring and regulatory compliance.

Secondary purposes (optional): Sending newsletters or satisfaction surveys. You may object at any time.

4. Legal Basis for Processing

• Contract Performance: Necessary to fulfill the requested commercial transport service contract.
• Legal Obligation: Compliance with tax, customs and transport security laws.
• Consent: For non-essential cookies or marketing communications.

5. Data Transfer

The company will not sell or rent your data to third parties. Your data may be securely shared with:

• Competent authorities (tax, customs or traffic safety).
• Logistics partners and subcontractors in the delivery chain.
• Technology providers (GPS, web hosting, billing) under confidentiality agreements.

6. ARCO Rights

You have the right to Access, Rectify, Cancel or Oppose the processing of your personal data. To exercise these rights, send a formal request to joel@corpomplat.com including:

• Official identification of the data subject.
• Clear description of the data regarding which you wish to exercise your right.
• Any elements that facilitate locating the data.

We will respond within the timeframes established by applicable law.